Creating Value in Your Social Media

You’ve already heard this; Stop selling on social media and start telling stories!! But very few are actually paying attention to this directive.

So, I want to say first; I am not an expert. I am an observer of human behaviour and interaction and I have the ability to see patterns and shifts in patterns. My own communication style is; think - think - think – speak/write. And when I write, I will read and re-read before I hit send or post.

I do this because I know that written language is not the best way to communicate in every situation. Written words lack context unless it’s provided. Written words do not indicate body language, tone of voice and facial expressions. This means that written words can and often are easily misunderstood.

A winter Painting by Cheryl-Ann Hills
I belong to hundreds of groups on Facebook. In the past year I’ve seen a major growth in the number of small business groups. Based on the comments and questions I see I would guess the vast majority of these members are new to running a business. They are searching for ways to replace the income they’ve lost during these difficult times of the pandemic. Many are unprepared for the multiple daily challenges they will face when starting a business. I’m not an expert. I have taken a few different business start-up courses; one which was very intense and required us to write and complete a business plan for approval before receiving funding. That was nearly a decade ago. While I learned unbelievably valuable lessons in those courses, the best knowledge I’ve gained has come from just good old fashioned experience. I heard a Dragon (from Dragons Den) once say “if being an entrepreneur was easy, everyone would be doing it”.

Social media has become the number one means of advertising your business. BUT social media is not TV or Radio or Billboards or newspaper ads. These “old school” means of advertising were the “in-your-face” advertising style – BUY BUY BUY!! Social media is not like that. NO ONE wants to be asked to BUY BUY BUY. Its annoying. Its impersonal and disruptive to our mindset. I just scroll by any posts I see that start off with “ just wanna introduce my new blah blah blah made especially for you……etc”  I liken this behaviour to the salesperson who pounces and hovers over you while you are in a store. No one wants that and when it happens to me I often leave the store.

I view social media as the internet version of being in a room with a bunch of people you don’t know, say like at a networking meeting or a casual meet and greet gathering. I would never run up to someone and get in their face asking them to be-my-friend-will-you-be-my-friend-hey-lets-be-friends…… People tend to become uncomfortable and will move away from you as quickly as possible. Instead, approach with a gentle smile and offer and handshake and be interested in learning about who they are.

I am guilty of posting salesy posts on occasion. Gary Vee talks about the jab, jab, jab, right hook approach. So, while in the past I too posted too often in a sales-like tone, now I work on providing value value value with a very light sprinkle of buy/signup.

What is providing value?  I try to reverse engineer an idea or concept in order to understand it better. In the case of learning how to provide value; I read my content as if I were just a regular person scrolling and reading on social media. Then I ask myself: Does this post provide any value to me? Did I learn something? Was I entertained? Or do I feel I’m being sold to? If the content reads as if you’re being sold to, rewrite it. Don’t sell. Tell a story. Talk about why you love doing what you do. Tell a story about something that inspires you. Tell a funny story that happened to you. Be a human. Be relatable. Show that you are imperfect. Something really important to remember is that not everyone who comes across your business and your social media content will like it. Just like in “real life” not everyone likes you. And that’s absolutely 100% okay. You don’t want to work with people who don’t share your values because it very quickly becomes awfully hard to please them. You do want to work with people who DO share your values. And they will find you when you express your values in real life terms. Being relatable and real is the best way to promote yourself. Is it scary to put yourself out there?? 100%!!! I’m an introvert. I’m terrified every time I film a video of myself. You can see it on my face!

You will receive more rejections than acceptance. And that’s okay too!  

Social media used to be fun. Now its rife with sales pitches. Let’s make it fun again by being real.

One last secret: You don’t need everyone to buy from you; you only need those who believe what you believe because they will stay with you. They will be there to raise you up when you fail (and you will lots of times) and they’ll be there to celebrate your successes.

Looking for more?

Check out these great inspirational speakers and business moguls:

Too Many Women to List click here to see 18 of them.

Simon Sinek

Seth Godin

Gary Vee

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